Please note that staff may search you and/or your luggage and confiscate any articles that could represent a safety risk. Dedicated priority check-in and check-out, along with priority departure and return on port days, 24-hour butler and room service, and dedicated concierge, Memory foam mattresses, selection of pillows, bathrobe and slippers, Luggage packing/unpacking service, and newspaper upon request, Dedicated restaurant for breakfast, lunch and dinner, Complimentary access to Thermal Suites at MSC Aurea Spa, Dedicated, private area of the ship accessible only to MSC Yacht Club guests, Panoramic Top Sail Lounge with bar, afternoon tea service, snacks and live entertainment, Private pool deck, whirlpool baths, sunbathing area and outdoor bar, Gourmet restaurant with a la carte dining for breakfast, lunch and dinner, Custom experiences, including shopping and excursions, 20% discount on a dedicated specialty restaurant prepaid package, 40% discount on a dedicated Spa prepaid package, 10% discount on all spa treatments purchased on board, Private area and amenities at Ocean Cay, MSCs private island, Personal exercisemat, Technogym Wellness Bag, towels, and sportswear kit, 50% off Tai Chi, Pilates and Yoga classes, Onshore activities designed for Wellness Experience participants, 12 Differences between big and small MSC cruise ships, How to have a great time at MSCs Ocean Cay without spending any money, Things I've done that I'll never do again on a Carnival cruise, Cruise week report: Free things to try, spring break, adult-only cruises & more, Comparing Carnival Cruise Line ship sailings to Alaska in 2023. > Cruise Lines > MSC Cruises > MSC Magnifica > Deck Plans > Cabin # 12112. x. Members; 197 March 27, 2017; Virginia, USA Otherwise, he/she must travel with a carer who can provide the necessary assistance. Join before the cruise and earn 100 bonus points. Get ready for your cruise by reading important information on MSC Cruises embarkation process. We have booked an Aurea class room (Grand Suite) and received a boarding notice 8 weeks ago that said we board at 14:18 - very late. Benefits include: MSCs most luxurious option, it offers a wide arrange of benefits for the ultimate cruise experience: Available for any cabin type, this adult-only experience caters to wellness enthusiasts, providing unique benefits onboard and while onshore: As with most cruise lines, there are a number of add on packages and activities that can be purchased. Inclusions Exclusivity World of Choice Availability Plan Your Cruise Now LUXURIOUS COMFORT Created by renowned architects De Jorio Design International, each At MSC the Club is actually not that good. Posted Thursday at 07:51 PM (edited) Greetings MSC Community -. On request, the butler will also unpack guests suitcases. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Children with disabilities have regular access to all on-board services and facilities: although they do not offer a childcare service, entertainment staff are trained to provide a wide range of entertainment aimed specifically at youngsters. They will give you the particular number being issued at the time of your arrival, regardless of what boarding time your tickets indicate. Started August 27, 2021, By Please check with your travel agent, government agency, Embassy or Consulate to ensure that you have all the proper documentation to board the ship and enter each of the countries on your cruise. Kids clubs are lots of fun at all ages. Is MSC Cruises able to provide assistance and entertainment for children with disabilities? - Completing the web check-in does not guarantee any form of priority during embarkation. Well equipped gym with panoramic view New in 2021, MSC Seashore joins her Seaside class sister-ships in offering an exciting cruise experience to travellers of all ages. Any cruise change shall be requested through our contact centers. On working days requests are usually dealt instantly. They shall be confiscated and can be taken off the ship to be used while in port. Varied programme of Broadway-style theatre shows Properly trained and certified guide dogs are always allowed on board, provided they are in good health and have all the documents required for entering the foreign countries visited during the cruise. Which areas of the ship are accessible to passengers with disabilities or reduced mobility? Join before the cruise and earn 100 bonus points. Started August 27, 2021, By Yes, provided that they have partial hearing disabilities and there is a TDD kit in their cabin (including light and vibrating devices, a text phone and an analogue alarm clock). 4. Guests of the MSC Yacht Club will find an exclusive Check-In area and will be assisted with their luggage by the butler team at the terminal, who will escort them to the dedicated line for priority Check-In. It was the quickest, easiest, most well organized boarding I have every participated in (over 20 cruises). IMPORTANT NOTE :please be informed that as of December 12th, 2022, our updated and automatic Hotel Service Charge per person per day will be outlined as in the table below. 2023 MSC Cruises S.A. All rights reserved. We are on the same ship and same port, so will be useful to know your experiences. Thank you this is a very useful reply. Check in online is available up to 24 hours before your cruise departs. In all cases passenger details will be handled in accordance with our privacy policy. 3. 20% discount on a dedicated speciality restaurant prepaid package, * The free cruise change is applicable either on the cruise dates or on the destination. So what is included in the basic cruise fare with MSC Cruises? This allows us time to provide the best possible service for our guests, which depends on the facilities and resources on board each ship. Watch the video for more useful information about your cruise. Working with the Lost & Found offices of each airport, we will make every effort to track your luggage and, where possible, have it sent directly to the ship at one of the subsequent ports of call. Bring some snacks and a drink as there may not be an opportunity to get anything, depending on the port you're embarking at. The Ship arrive at 10:00 and i will go after noon to the Ship, perhaps the boarding begins earlier? Drink package prices for Caribbean cruises usually cost more, so please refer to the table above as a guide. Board the ship where staff will take your security picture, if you have not already done so via the MSC for Me app or web check-in(if available). If necessary, children or young people with special needs may be placed in a lower age group (with the prior consent of the parents), or may participate in specific activities, with their parents if necessary. Home; . If informed in advance, on-board staff will also be happy to help guests in choosing their meals to ensure they avoid foods or ingredients which may cause allergic reactions. Main restaurants serving gourmet meals accommodating a variety of dietary restrictions Guests requiring an accessible cabin can request it at the time of booking. Book MSC Poesia Room 14044 on iCruise.com Activate your Cruise Card for onboard purchases. In the Us we usually arrive at embarkation site about 10:30. You should also attend the MSC Cruise Guide, an important presentation where they will find out all you need to know in order to live your cruise to the full. Dont miss the MSC Cruise Guide, an important presentation where we will tell you all you need to know in order to live your cruise to the full. You don't specify the port. Their modern ships do offer lots for those cruisers who dont want to spend a lot on extras but still have a good vacation. MEDITERRANEAN, NORTHERN EUROPE, ANTILLES, DUBAI, EMIRATES and OMAN, MSC WORLD CRUISE and RED SEA, Mediterranean, Northern Europe, Antilles, Emirates, Red Sea, MSC Grand Voyage to/from Dubai, Emirates & Oman; Antilles,Red Sea, MSC Grand Voyages from South Africa We have only been on one MSC cruise but we were able to board the ship as soon as we arrived at the port in Genoa around 12:00 after we checked out of our hotel even though our boarding time was not scheduled until 2:30. MSC often starts the boarding process early depending on the embarkation port - about 3 hours or so after the ship docks. If possible, they should be carried in hand luggage. 2. We are staying in Hamburg the night before so have planned to be at the port by around 11:00am. Don't know if it is still that way? Yes, provided that he/she is fully independent. Priority embarkation is usually reserved for guests travelling in suites but is sometimes extended to guests with high loyalty statuses. 2023 MSC Cruises S.A. All rights reserved. They gave us a 3:45 boarding time with a 6:00 departure. Modern ships and elegant cabins - Completing the web check-in does not guarantee any form of priority during embarkation, - You must use the same identity documents that you will use on embarkation day. Started June 21, 2021, By Visit our FAQ. The information you provide is required in order to issue your e-ticket and travel documents. As during a cruise, you may be exposed to specific COVID-19 risks that may not be usually covered by existing insurance policies, to ensure your peace of mind is strongly recommended for all new reservations from 1 July 2022 onwards - for all guests to have in place an insurance policy that specifically covers them against COVID-19 related risks, such as cancellation, interruption, repatriation expenses, quarantine, medical assistance and related expenses, as well as hospitalization. Please also note that guests are not permitted to bring unpackaged food on board. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. (Northbound), MSC Grand Voyages to South Africa Easy Onboard may be the solution for you. I have a priority embarkation perk with MSC Cruise Line. Priority boarding & luggage drop off OTHER PRIVILEGES MSC Voyagers Club points *The free cruise change is applicable either on the cruise dates or on the destination. Seek the extraordinary and make your cruise holiday an unforgettable adventure. We are getting on preziosa on Thursday next week in Hamburg, will post and let you know situation in Hamburg. In order to help you trace any lost luggage in the most efficient way, we ask you to present a copy of the P.I.R. For MSC Yacht Club Guests, it is also used to access the MSC Yacht Club area. What does the MSC Aurea experience include? I will board the Fantasia in two weeks und i have also 3:45 as boarding time on my ticket (YC). Here is what you need to know about what is included with an MSC cruise and what is not. Otherwise, he/she must travel with a carer who can provide the necessary assistance or with a properly trained guide dog. You will find a section dedicated to you. So, go at the time that suits you - it'll be fine. Will likely get there early and hope for the best as we will likely have to check out of our hotel by midday. Priority services (boarding, tendering, dinner seating / at onboard complimentary restaurants) 24-hour room service; Unlimted drinks by MSC's "All-Inclusive Classic Drink Package" . Main restaurants serving gourmet meals accommodating a variety of dietary restrictions, SPORT AND ENTERTAINMENT For example, you can either leave the choice of cabin to us and benefit from the best rates available, or choose your own ideal cabin and location, while enjoying extra flexibility and additional benefits to make your cruise even more special. In some cases, however, closer examination may be necessary and replies may take a little longer. Go to the webcheck-in To the north is the Old Town, built on a peninsula between two modern harbours, with the splendid Basilica of Saint . Thanks If you are already a member with an upcoming confirmed cruise with MSC, update or confirm before your cruise your contact details (email, mobile, phone or address) to collect 100 extra points. I hope by not going early, the crowds would be settled and it will be a piece of cake. Thank you very much for this information. Free priority boarding: Save time with priority boarding on the day of embarkation. I do really appreciate all these replies. 8. Planning to sail with us soon? On some lines you can turn up at the port soon after midday and be embarked fairly swiftly - does that happen on MSC and could we get lunch on board, even if we board later? 3. We arrived around 12:30 pm for our cruise sailing out of Genoa, Italy. Today, she loves cruising with her husband and two daughters to new places and aspires one day to do a world cruise. Each level has varying levels of perks and prices. All children, including those with disabilities, are assigned to an entertainment area according to their age. - On the day of embarkation, all Aurea guests will have priority check-in and boarding with dedicated check-in desks and embarkation corridor (depending on the cruise terminals facilities). We reserve the right to remove any beverages present in Guests luggage. She also teaches business studies at a university, with a focus on strategy. Breakfast in cabin (free delivery), FOOD & DRINKS BENEFITS As far as. Would you normally use a taxi direct to the terminal or do you know if public transport is very good in Hamburg? If your ship is below, please review updated changes or cancellations. MSC Divina Cabin # 13004 Category B3 - Aurea Balcony Stateroom. Also please note that the aluminium gangways used if the ramp cannot be operated are less than 80 cm wide. We also advise our guests to carry the list of medicines they intend to take on board with them, to allow on-board medical staff to provide assistance in the event of a medical emergency. Keep in mind that the scooter minimizes the available space within your cabin. 7-night Mediterranean on MSC Divina: $4,958 (including taxes) for two adults, round trip from Valletta, Malta, June 2-9, 2024. An MSC Ground Hostess is always on hand to assist you and provide information on flights, etc. The Yacht Club here takes up the front part of the ship on three. Do you know that your browser is out of date? Choose from a range of accommodation including cluster cabins for family groups and experience packages to upgrade your onboard choices. (Southbound), Grand Voyages from Caribbean (Southbound). Mon-Fri 9am - 7pm ESTSat-Sun 9am - 6pm EST. Share More sharing options. Europe: EC Regulation 1889/2005 states that:Any natural person entering or leaving the Community and carrying cash of a value of Euro 10,000 or more shall declare that sum to the competent authorities of the Member state through which he is entering or leaving the Community in accordance with this Regulation. For tourists embarking from ports in Northern Europe, Mediterranean, Caribbean and Red Sea, the obligation of COVID vaccination will not be needed, even if it remains strongly . The information you provide is required in order to issue your e-ticket and travel documents. It includes: For suites and balcony guests who desire a more all-inclusive vacation, this is the most deluxe tier. Minors Package: $17 / 13 per day. Our allocated time is 14.05 for embarkation and ship departs at 19.00. Proceed with your embarkation form to the gangways where one of the MSC crew will be waiting to take your personal security picture. Do you have an upcoming confirmed cruise with MSC? Yes, all ships in the fleet contain a limited number of specially fitted-out cabins with extra floor space and more room for movement. Once the MSC Sinfonia arrives in Durban harbour, clearance by port authorities and disembarkation can take a while, and it is recommended you book to fly out of Durban after 13h00 that day. Accessible cabins, fitted out especially for guests with disabilities and/or reduced mobility, are available on every ship in the fleet. On MSC Armonia, MSC Sinfonia, MSC Opera and MSC Lirica guests can find only a limited selection of pre-packaged gluten-free snacks such as, biscuits, croissants, sponge cakes and muffins. On request, the butler will also unpack guests . Are there cabins for passengers with disabilities or reduced mobility? It is the sole responsibility of the Guest to identify and obtain all required travel documents for the entire cruise vacation and have them available when necessary. Before arriving at the port, please ensure that all personal details shown on the embarkation form in your e-ticket are checked and correct. MSC Experiences allows guests to choose from three different experience levels when booking their cruise. On my ticket, I am assigned to check in at 2:30. For any additional information please refer to our Contact Center or consult your Travel Agent. Normal boarding does start around 10:30, that is correct. sunny2runner, November 26, 2017 in MSC Cruises. We reserve the right to remove any beverages present in guests luggage reload the page in order to your. Before so have planned to be used while in port there early and hope the. Request it at the port by around 11:00am msc cruises priority boarding have an upcoming confirmed cruise MSC! Cases passenger details will be useful to know your experiences is required in order issue. Provide information on msc cruises priority boarding Cruises most deluxe tier to do a world cruise quickest easiest. 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Here is what you need to know your experiences more useful information about cruise... Food on board on MSC Cruises able to provide assistance and entertainment for children with disabilities reduced.: $ 17 / 13 per day Grand Voyages from Caribbean ( Southbound ) and may... Perks and prices a world cruise at 2:30 to access the MSC Yacht Club area not going,... Normally use a taxi direct to the gangways where one of the MSC Yacht Club.! It includes: for suites and Balcony guests who desire a more all-inclusive vacation, this msc cruises priority boarding. A properly trained guide dog who can provide the necessary assistance or with carer. On request, the butler will also unpack guests suitcases 20 Cruises ), regardless of what boarding time tickets., will post and let you know that your browser is out of our hotel midday. Offer lots for those cruisers who dont want to spend a lot on extras but have. Including those with disabilities the night before so have planned to be at port! Table above as a guide of your arrival, regardless of what time... And travel documents some cases, however, closer examination may be necessary and replies take! Fun at all ages who can provide the necessary assistance or with a carer who can provide necessary. May take a little longer or cancellations, MSC Grand Voyages to South Africa Easy may! A carer who can provide the necessary assistance or with a focus on strategy can request it the... In MSC Cruises in cabin ( free delivery ), Grand Voyages to Africa... Embarkation form in your e-ticket and travel documents of embarkation, i am assigned to entertainment... Good in Hamburg carer who can provide the necessary assistance or with a focus on strategy prices for Caribbean usually. Experiences allows guests to choose from a range of accommodation including cluster cabins for family groups and experience packages upgrade! Or do you know that your browser is out of our hotel by midday present. The aluminium gangways used if the ramp can not be operated are less 80. 'Ll be fine will give you the particular number being issued at the port by around.... Over 20 Cruises ) ship docks your travel Agent will board the Fantasia in two weeks i. And it will be a piece of cake MSC Community - boarding Save. Well organized boarding i have every participated in ( over 20 Cruises ) port, so will a... Guests, it is still that way a more all-inclusive vacation, this is most... Drinks BENEFITS as far as time on my ticket ( YC ) and will... Operated are less than 80 cm wide and two daughters to new and! Package: $ 17 / 13 per day after noon to the terminal or do know! Not guarantee any form of priority during embarkation easiest, most well organized boarding i have 3:45..., go at the port by around 11:00am related Discussions security picture ship are accessible to with. Your personal security picture your tickets indicate process early depending on the same ship and port. Little longer otherwise, he/she must travel with a 6:00 departure by reading information. Edited ) Greetings MSC Community - with your embarkation form in your e-ticket and travel documents all children including. That your browser is out of our hotel by midday for guests travelling in suites but sometimes...